Frequently Asked Questions

We have put some answers together for you

We have put some questions and answers for to better help you understand Dynamic Dns Services and our product offering.
Dynamic IP Address? Point it to a static hostname for easy remote access. When your IP changes, we update it.

With you create an easy to remember hostname, this hostname is the URL that you type into your browser to connect to your remote device. Our Dynamic Update Client then takes your hostname that you created ( and points it to your IP address.

Dynamic DNS makes a dynamic IP address act as though it’s static (does not change), even though it is not. With you create an easy to remember hostname, this hostname is the URL that you type into your browser to connect to your remote device. Our Dynamic Update Client then takes your hostname that you created (example: and points it to your IP address. When your IP address changes, we update it on our servers, BAM! Magic!

  1. We have DNS Server at out DataCenter in Casablanca Morocco.
  2. We have DNS Server at out DataCenter in Paris France.
  3. We have DNS Server at out DataCenter in Dallas Texas, USA.
  4. All our data center are on GigE Fiber Networks.

What’s a hostname?.

What’s a hostname? The term hostname refers to the unique part that identifies a host on the Internet. In, www is the hostname. In that same example, is the domain name. The host portion prepended to the domain name is often referred to as the hostname and that is how we use the term here. So, in summary, www is the host, is the domain, and is the hostname. Our free dynamic DNS service offers free hostnames on our domains i.e. If you would like hostnames on your own domain name, you will need to register the domain and purchase Plus Managed DNS.

An IP address is a unique number that allows computers to locate each other on a network. The Internet is a big network and uses IP addresses to route communication to the proper host. The IP in IP address stands for Internet Protocol. An IP address looks like this:

Let’s start with the basics, the basis of the system. DNS stands for Domain Name Service. It’s like the whitepage directory for the Internet. You supply a name, DNS supplies a number. The name in this case is specifically a hostname and the number is an IP address. Without DNS you would have to remember every IP address of every website you want to visit. With over 300 million websites on the web, remembering every IP address would be utterly impossible...

A Dynamic IP address is one that is not static. It changes from time to time. If you are unsure if your IP address is static or dynamic, chances are pretty high that it is dynamic. They are more cost effective for your ISP.A Dynamic IP address is one that is not static. It changes from time to time. If you are unsure if your IP address is static or dynamic, chances are pretty high that it is dynamic. They are more cost effective for your ISP.

Imagine that once a day at a random time your phone company changed your telephone number. If there was no way to look it up no one would be able to call you! This is what a dynamic IP address effectively is. It’s a changing phone number. The number used to find your computer on the Internet can be different each time you log on, or at the discretion of your ISP. Dynamic DNS is like a live phone book that updates itself when your number changes. It knows your number at any given time so that people can connect to you. To make sure the dynamic DNS server has your proper IP address, your computer must run an update client to let the server know when your IP address has changed.

A static IP address is one that doesn’t change, it is assigned to you by your ISP (Internet Service Provider) and often costs extra money. A static IP address is yours and will never change (unless you cancel the subscription).

Free hostnames must be updated every 30 days in order to keep them active. We do this to keep our network clear of unused hostnames. We send frequent notifications via email to remind you to update your hostname, or you can manually update your hostname by logging in to your No-IP account and clicking the “Hosts/Redirects” tab, click “Modify” next to the hostname you would like to update and click “Update” at the bottom right.

If you do not wish to do this every 30 days, you can upgrade to Enhanced Dynamic DNS. Enhanced Dynamic DNS removes the 30 day host activation requirement.

If you have a router at home or your office, you will need to forward ports in order for outside traffic to get into your network. Think of your router as being a huge electric fence or wall, with a few doors or openings. This electric fence, or wall serves as your barrier and security blanket from the scary outside Internet world. Your router comes pre-configured with a few of those doors (or ports) open to let you access the internet, but the others are closed tight. So, in order to run a mail server, game server, access your computer remotely, etc you will need to open an extra door or two in your router in order for the outside traffic to get inside. This is called Port Forwarding

General Port Forwarding Guide

Port forwarding guide for the absolute beginner:

  1. The very first thing that we need to find is your router’s default gateway IP address. Accessing this IP address will yield your router’s online user interface, which will allow you to completely configure your router and also provides administrative tools.
  2. Finding your default gateway.
  3. If you are using a Windows-based computer, (Vista or later) we simply need to access a command prompt. To access your command prompt, simply click on the “Start” menu button, and search for “CMD”
  4. After selecting your command prompt you should see a small black empty window.
  5. In this black window, we are going to type “ipconfig” and hit enter. After hitting enter, you will see a lot of information generate. If you scroll up slightly, you should see your “Default Gateway” and an IP address right next to it.
  6. Taking the default gateway IP address and entering it into a web browser address bar should prompt you for a username and password log in. If you do not know your router’s username and password, chances are they are still set to the default username and password. Usually the default username and password combination will be listed on the actual router.
  7. If you have never port forwarded a router before, chances are you may be able to find a port-forwarding guide for your particular router/application on

In order for to manage your websites DNS, your domains name servers must be pointed at ours. Login to your account and click on the DNS Hosting tab, then click Modify next to the domain your would like to update.

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Please enter the following name servers:


DNS server changes may take 24-48 hours to update or propagate throughout the Internet. Please remember that changing the DNS could cause any associated Network Solutions services (e.g., Websites, e-mail accounts, Private Registration) to become unavailable.

Upgrading to Enhanced Dynamic DNS will provide you with the following benefits:

Hostnames do not expire every 30 days – no worries about inactive or deleted hostnames
25 Hostnames instead of just 4
Advanced Records
No Ads on Redirects
Awesome Phone Support
Upgrade to Enhanced Dynamic DNS today!

Our Free Dynamic DNS service takes your Dynamic IP address and makes it act as though it is static by pointing a static hostname to it and checking every 1 minutes for changes to your IP address. If your IP address changes, our Dynamic Update Client updates your hostname with the current IP address. Which means you can run a server from home and access your computer, or IP camera remotely.

Our Managed DNS service makes your website reliable and super redundant by handling your websites DNS.
You point your domains name servers at ours, which will ensure that your website is hosted on our awesome anycast network with 3 points of presence in 3 continents.
Remember, there are no upsides to downtime. How much would downtime cost you?

It’s not a problem if isn’t an integrated solution in your device, but you should take a few seconds to write to your device manufacturer and ask them to add as a Dynamic DNS provider. It will make your life easier, we swear. In the mean time…

If is not an integrated solution in your router or device, we offer an easy and free solution. Simply download our Dynamic Update Client, which is available for Windows and Linux. We are also working on a MAC version. Install the software at the location where you would like your IP address to be updated with your hostname. The Dynamic Update Client must be running at all times in order to keep your hostname updated with the current IP address